Default Folders
Overton.cloud automatically provisions a standard set of folders for every email account. These folders are recreated on each login and cannot be permanently deleted, ensuring your mail client always has the structure it expects.
The Default Folders
Every mailbox is created with the following five core folders:
| Folder | Function | Subscribed |
|---|---|---|
INBOX | Primary location for incoming mail | Yes |
Drafts | Storage for unsent messages | Yes |
Sent | Copies of messages you’ve sent | Yes |
Trash | Deleted messages | Yes |
Junk | Spam-flagged messages | No |
They regenerate automatically
These five standard folders cannot be permanently removed. If you delete one, it is recreated on your next login. This design guarantees email clients always find the folders they expect.
Subscriptions
Subscribed folders are the ones your email client shows by default. Four of the five folders are subscribed automatically; the Junk folder exists but is not subscribed by default.
Can’t see your Junk folder?
Because Junk isn’t subscribed by default, some clients hide it. Enable folder visibility (often labelled “subscribe to folders” or “manage subscriptions”) in your mail app to show it.
Folder Aliases
To stay compatible with different mail clients, the system recognises common alternate folder names and maps them to the standard folders:
| If a client uses… | It maps to |
|---|---|
spam or Spam | Junk |
Sent Messages or Sent Items | Sent |
Archive or Archives | Archive |
Troubleshooting Duplicate or Nested Folders
If you notice duplicated folders or folders nested incorrectly (for example, all your folders appearing inside INBOX), the cause is almost always an incorrect IMAP Path Prefix in your mail client. Clearing or correcting that setting — leaving it blank for most setups — resolves the issue.
Related: Email Accounts and Expert Spam Filtering.